Bongo Review

We received a phone call from Mr G*** who was extremely pleased with the recent delivery and also over the past 18 months or so. His handyman has told him recently how brilliant our pellets are, lack of dust making keeping everything clean so much easier.
Mr G*** says that everything was immaculate today and the delivery driver did absolutely everything that they could have wished him to do.

Reliable supplies of wood pellets are very important to us at Hautbois Hall as our wedding guests and holiday visitors deserve a warm welcome whatever the weather - and the family likes to stay cosy too. We know that we can rely on the Wood Pellet Delivery Company for prompt, safe and efficient deliveries when we need them. And their delivery staff and office team are always a pleasure to deal with.

Thank you for such a swift delivery. Also, thank you for having such a willing work-force. All the drivers who have delivered to us have been brilliant, helpful and energetic.

Thanks for a great service - and the perfect truck and delivery system.

Most impressed!

I’d like to also say that the service was fantastic and the builders (who received the delivery) spoke very highly of you. They were around when the last people delivered and there was a big difference apparently

Brilliant service. Could have had delivery within 48hrs. Very good and realistic pricing, not like other suppliers who charge TOO much for delivery. Driver was great. Brilliant all round. May it keep going. Many Thanks

I just wanted to reach out and say how impressed we were with your delivery services on Friday, running a business myself it often feels like the only time someone contacts you is to complain - so I thought I would just send a note to acknowledge the great service we received.

I contacted Debbie when my existing supplier wanted 4 weeks notice, quoted a higher price (yet again) and a complicated adjustment on price for deliveries under the ordered amount. All to difficult.

Debbie (and Kerry) are responsive, competitive, simple to deal with and flexible on delivery dates. And local, so cuts down on transport carbon.

Pleased to have found them!

Just a huge thank you to you both for organising the delivery today. We are absolutely delighted with the quality and standard of delivery.
Thank you once more for your prompt, professional and quality service.
It is much appreciated

I would also like to compliment the company on your fast and efficient service, particularly your driver who was very knowledgeable, informative and very courteous

We have been taking deliveries from The Wood Pellet Delivery Company since December, when they stepped in at short notice as our original supplier was no longer trading.

We have been very impressed with both the quality of the pellets (very low dust content!) and the method and manner of delivery. Kerry and Debbie are lovely people to deal with and take real care of their customers. We were especially grateful to them for getting through during the 'Beast from the East' bad weather!

We were so pleased to find a delivery company who were able to supply pellets that were virtually dust free. In previous years we had been troubled by dust in the pellets blocking up the pipes and suddenly finding our heating was off. My son had to keep unblocking the feeder pipe with our other suppliers. Not an easy job!
Since using the Wood Pellet Delivery Company we have no problems. They are very friendly and deliver quickly. Plus Kerry and all his staff know the ins and outs of Biomass very well. We have had the boiler serviced by the company, and so have received excellent service since we switched to The Wood Pellet Delivery Company. Thanks to everyone involved with this service.